Refund Policy for NanoBanana AI

1. 7-Day Refund Policy

We offer a 7-day refund policy for all purchases. If you are not satisfied with your purchase, you may request a full refund within 7 days of your original purchase date. After 7 days, all sales are final and no refunds will be issued.

2. How to Request a Refund

To request a refund within the 7-day period, please contact our support team at support@ai-nanobanana.com with your order details. Please include your email address and order ID. Refunds will be processed within 5-10 business days.

3. Cancellation

You may cancel your subscription at any time from the settings, then billing section of your account. Your access to NanoBanana AI will continue until the end of your current billing period. Credits earned during the current period will remain available until used.

4. Credits After Refund

If a refund is approved, all credits associated with that purchase will be revoked immediately. Please ensure you have used any needed credits before requesting a refund.

5. Exceptional Circumstances

In rare cases of extended service outages or significant changes to our service offering, we may consider providing account credits or extending subscription periods. These will be evaluated on a case-by-case basis.

6. Billing Errors

If you believe you have been erroneously charged, please contact our support team immediately. We will investigate the issue and if an error is confirmed, we will credit your account or provide a refund as appropriate.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.

8. Contact Us

If you have any questions about this Refund Policy, please contact us.

* By using NanoBanana AI, you acknowledge that you have read, understood, and agree to this Refund Policy.